Business Services

Hay – In Business “Locally” With You

Quick Turn-Around Time – Time is money. When you call for a new service installation we will make the appointment to get it up and running as quick as possible.

Efficient Installation – We won’t leave until the job is done right. Our technicians are professional installers. The job site will be left clean and the work is organized and labelled.

Personal Support – When we leave your service working, our obligation to you doesn’t end there. Our technical support service is available until 10 p.m. through the weeknights and 9 am to 5 pm on the weekends.

Local technicians will be dispatched quickly when the issue can’t be worked out over the phone. Go to our support page for hours and contacts if you need assistance immediately or contact the sales person that you worked with during regular office hours.

Bundling Discounts – Businesses get the same benefits as a residential customer. Go to our bundling page to see how you can save from 7% to 15% every month off your services.

Network Monitoring & Redundancy – Hay Communications operates on a redundant fibre optic ring that spreads throughout our territory. In most cases if a break-down of service occurs, we can reroute it automatically. Network alarms notify staff of any equipment failure or disruption of service.

Secure Network Service

Our southwestern Ontario regional IP network seamlessly extends your enterprise LAN to additional worksite locations or to business partner locations throughout our regional fibre network. It extends around and through communities such as Stratford, Wingham, Goderich & Clinton to the North and Exeter, Grand Bend & Watford to the south.

Using advanced optical technology, secure and private networks can be established at speeds up to 10 GBPS.

Dedicated LAN extensions to locations outside of our regional network can be established through interconnects with our network partners or through VPN tunnels.

When communication between business offices, agencies or institutions requires a dedicated and secure IP network, call Hay Communications for professional assistance and an estimate.