Providing technologically advanced telecommunications services to our communities
Hay Communications

About Xstream TV

A New Way to Watch TV      

It’s an App Based Streaming TV Service

This isn’t your traditional cable TV service. It’s a New Way to Watch TV. Download the Xstream TV app on a device you want to use and give us a call. We will help you choose your channel & streaming package based on how many devices you want to watch at one time. Then customize your service with the channels you love. It’s that easy!

Watch on Your Favourite Device

Set-Top-Box (STB)

For a more traditional experience you can rent a STB.

Mix and match – rent a STB, use a Smart TV and use Firestick on another TV.


Hay Xstream Supported Devices

Updated May 28, 2024
Device TypeDevice Name
Phone & tablet    
iPhone (iOS 14+):
SE (gen 1-2)
8, 8+
XR, X, XS, XS Max
11 Pro, 11 Pro Max
12 mini, 12, 12 Pro, 12 Pro Max  
iPad (iOS 14 - iPadOS 14+):
iPad Air 2, iPad mini 4, iPad Gen 5
iPad Pro 9.7",10.5", 11" (gen 1-2), 12.9" (gen 1-2) 
Phone & tablet    
VARIOUS (Android 11+)   
Pixel 3, 3XL, 3A, 3AXL, 4, 4XL, 4A
Pixel Slate

Galaxy S9, S9+, S10E, S10, S10+
Note 9, 10, 10+
Tab 5SE, S6

Samsung Galaxy
Z Fold2 5G, Z Flip
Note20 Ultra 5G
Tab S6 5G, Tab S7+
S21 Ultra 5G, S21+ 5G, S21 5G

Sony Xperia 5 II
Q7 Plus, Wing 5G

8, 8T, 8 Pro, Nord N10 5G, Nord N100
Streaming stick
Amazon Fire TV (Fire OS 5+)
Fire TV 4K Max (2021)
Fire TV Stick Gen 2 (2016)
Basic Edition (2017)
Fire TV Stick 4K (2018)
Fire TV Stick (2020), Fire TV Stick Lite (2020)

Roku devices are not supported

Android TV (OS 9+)

TiVo Stream 4K

Chromecast with Google TV (2020) (excludes Google Cast support)
Retail Streaming set-top-box
Apple (tvOS 14+)
Apple TV (A1625)
Apple TV 4K (A1842)
Apple TV 4K (A2169)*

Android (OS 8+)

Shield TV (2017, 2019)
Shield TV Pro (2017, 2019)

Mi Box, Mi Box S 4K HDR

Jetstream AGT418 STB (OS 9+)

Amazon Fire TV (Fire OS 5+) 
Fire TV Gen 3, pendant (2017)
Fire TV Cube (Gen 1, Gen 2)

Roku devices are not supported.

*Known Issues: Inconsistent functionality of D-Pad keys on new remote control. Will be addressed in future client update.
Smart Soundbar
Amazon Fire TV (OS 6+)
Fire TV Edition
Anker Nebula D3000 (2019)

Smart TV    
To determine if your Smart TV is possibly supported, search the App Store on your TV.

The App Store may be called
- Google Play Store
- App Store
- Galaxy App Store
- Store
- Get Apps

If searching for the three letter word Hay does not bring up the Hay xStream TV app, then your TV is not supported.

If it does come up, you can download it and try using it. If it does not work well, try another device or one of our Set Top Boxes as we have STBs that may have better performance.
Game Console
Web Browser    Google:
Chrome (89+)    
Firefox (87+)   
Edge (89+) 
Safari (13+)       

Enjoy New Features


Lookback for a program that previously played – up to 36 hours.


You’ll never miss the beginning of a program ever again. Just choose “Start From Beginning”.


Record as usual, but with a twist. Because it is stored in our Cloud DVR, you can watch it anywhere in your home, on any device!

Out of Home

Many of our channels can be watched live anywhere in Canada. As well some channels also offer OOH DVR. Record while on your home network and watch anywhere in Canada.

Search With Filters

Our streaming service offers specialized filters. Find by scrolling left on the guide or when you go to the Home Screen. Search Movies and Shows for your favourite genre.


Create your own list of favourite channels. A quicker way to get to the programs you want!

Install Xstream TV Yourself

You only have to be a little techy to install or add a device yourself. 

Apple TV

Amazon Fire TV

Android Media Player

*Channel providers control the content played and the features on their channels. Not all features are allowed on all channels.