Tech Tip: Reboot your equipment. Easiest Method Unplug all connected electronics: modem, router, set-top boxes, streaming TV devices, Wi-Fi access points. Plug in the MODEM only and wait five minutes. Next plug in the ROUTER (may be built into the modem). Allow several minutes for the router to make a connection to the internet. You can check the connection is
Hay Communications is not a federal agency like Canada Post or Revenue Canada, but our services are federally regulated. More specifically the CRTC regulates Canadian broadcasting and telecommunications activities in order to protect consumer rights, and the Canadian Telecom and broadcast industry. Hay provides FOUR services that the CRTC regulates: Television, Internet, Telephone and Mobility.
Fibre Network – The most stable connection, capable of handling the growing demand for bandwidth. Our fibre network isexpanding. Through assistance from the SWIFT program, Hay is adding to our network north east of Exeter, as well as areas west of Hwy #4 to Mt Carmel. We expect start offering services to new customers in 2022.
Over the years, email technology and security settings have made some great improvements to help reduce spam and improve email service. Many of these improvements have been behind the scenes on the servers that transmit your messages throughout the internet. The other side of the equation is making sure your devices all have the correct
Electricity Most devices and services we use these days requires power. It has made our lives so much easier and more convenient and continues to advance in reliablility over the years. What happens to the devices providing our services when power flickers or power outages happen? In the best cases, and in wishful thinking, when
During the hockey season many fans call or email in asking how they can watch some of their favourite Canadian teams through our TV services. The NHL policy on regional blackouts applies and determines which games can be broadcasted in different regions. It can be confusing but Steve Faguy, of the Montreal Gazette, really explains
Netgear Firmware Update Instructions If you are using a Netgear router that Hay Communications has provided you for your internet access and WiFi, these routers need to be checked for firmware updates. What is firmware? Firmware is the computer software that is programmed into the router that allows it to function. Sometimes Netgear will
