January 8, 2024 We had a brief internet routing problem from 9:15 a.m. to 9:40 a.m. this morning. The problem has been resolved and you should be able to get back online if you were having issues during this time frame. If you need any further assistance please contact the My Support team by putting
Over the years, email technology and security settings have made some great improvements to help reduce spam and improve email service. Many of these improvements have been behind the scenes on the servers that transmit your messages throughout the internet. The other side of the equation is making sure your devices all have the correct
Electricity Most devices and services we use these days requires power. It has made our lives so much easier and more convenient and continues to advance in reliablility over the years. What happens to the devices providing our services when power flickers or power outages happen? In the best cases, and in wishful thinking, when
During the hockey season many fans call or email in asking how they can watch some of their favourite Canadian teams through our TV services. The NHL policy on regional blackouts applies and determines which games can be broadcasted in different regions. It can be confusing but Steve Faguy, of the Montreal Gazette, really explains
Netgear Firmware Update Instructions If you are using a Netgear router that Hay Communications has provided you for your internet access and WiFi, these routers need to be checked for firmware updates. What is firmware? Firmware is the computer software that is programmed into the router that allows it to function. Sometimes Netgear will
